Cancellations & Refunds

At Dangee Dums, customer satisfaction is important to us.

Order Cancellation

• Orders can be cancelled only before dispatch.
• Once the order has been shipped, cancellation requests may not be accepted.

Refund Eligibility

Refunds or replacements may be provided in the following cases:

• Damaged product received
• Incorrect product delivered
• Verified quality issue

Non-Refundable Cases

Refunds may not be applicable for:

• Incorrect address provided by the customer
• Failed delivery attempts due to customer unavailability
• Minor colour or design variations due to display differences
• Customized or perishable products unless damaged

Refund Process

• Approved refunds will be processed through the original payment method.
• Refund timelines may vary depending on banks or payment providers.

Return Requests

Customers should report any issue within a reasonable time after delivery along with relevant order details and supporting images, if required.

Shipping Charges

Shipping charges, if applicable, may not be refundable unless the issue was caused by us.

Customer Care

Email us at: crm@dangeedums.com
Call us at: +91 98980 88885
Available between 9 AM – 9 PM